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Wanted: Manual Conversation Linking Tool for Gmail


By hagrin - Posted on 27 September 2006

Just a really quick post with an issue that keeps popping up randomly as I adopt Gmail as my primary email reader.

Recently, as I have emailed more and more using Gmail (as opposed to my traditional POP email clients), I have found Gmail to meet almost all of my needs - except one. Occassionally, I will have exchanged several emails with a person regarding a subject and then an email will be sent to me (from that person I was speaking to) that doesn't get grouped into the original conversation. Please see the picture below for an example of what I mean.

Gmail Conversation Broken

As you can see, the email was sent by the original sender, had the same label applied to it (through a rule) and had the same subject. In addition, in the second email (the email that wasn't grouped into the original conversation) actually contained all of the text from the previous messages. Therefore, one would think that Gmail would have associated John's reply to me in the original grouping - unfortunately, it did not.

Gmail provides its users with a whole variety of "manual correction" tools such as "Report as Spam", "Not Spam", "Move to Inbox", etc. However, there is no such manual correction for linking up conversations outside of creating a custom label for that conversation - something that you couldn't effectively manage on a large scale. It would be great to have a tool that not only allowed us to "fill in the gaps" where Gmail misses obvious groupings, but also to combine seperate emails in a more granular fashion than applying labels.